With the term "the software" we mean the arranger program and the style expansion packs.
The software is provided "as is" without any explicit or implied warranty or fitness for a particular purpose. We provide a demo edition anybody can test for as long as he/she desires before buying.
The software is copy protected with a license key (a file) and can be run only on one computer. After purchase, the customer provides us a machine-ID (displayed by the demo edition and unique for each machine) and we issue the license keys for that machine.
If the customer changes or modify the machine for any reason (upgrade, replacement, ...) so that the machine-ID becomes different, he has to ask us new license keys. We readily issue the license keys for the new machine, provided that:
The customer is in good faith and does not abuse this clause to obtain free licenses for different computers. Unreasonably frequent requests of new licenses are not considered good faith.
The issue of a set of keys for the new machine is subject to a fee to cover the administrative costs. The amount is determined at the time of application; currently this fee is set at 19€ (per machine, no matter how many products, i.e. expansion packs, are installed).
The old license keys/machine-ID are blacklisted and cannot be used any more to ask for support, discounted upgrades, activate expansion packs.
Being a digital product, no refunds are possible after the purchase. Since we offer a demo edition to test before purchase, when you "proceed to checkout" you already know what you get for your money.